✉️Dongguan Max Golf Products Co., Ltd.

(Updated Date: April 18, 2026)

SATISFACTION GUARANTEED

If you purchase non-customized products including golf caps, club headcovers, golf bags, golf apparel, golf gloves, polo shirts and belts which do not fit properly, you may return the items to us free of charge in brand new and unused condition within30 days from order placement or 14 days after delivery . We will exchange them for the correct size upon availability.All personalized/customized orders (including customized golf balls, logo-printed caps, gloves, apparel, golf bags, headcovers, belts and customized gift boxes) arenon-returnable and non-exchangeableand excluded from this policy.

REFUND REQUIREMENTS

Golf balls, golf bags, golf gloves, golf towels, club headcovers, belts and other golf accessories must be returned in completely unused condition unless they have manufacturing defects.Golf apparel and polo shirts must be unworn with all original tags fully intact.Due to special customized nature, personalized/customized golf balls, all logo-imprinted products and customized gift boxes arenot eligible for return or exchange .

PRODUCT DEFECTS & MISREPRESENTATION

If you need to return items due to product defects (such as sewing flaws, material issues) or inconsistency between actual goods and product description, please contact our customer service via email:59539559@qq.com/golfmax7366@gmail.com
Backed by 18 years of manufacturing experience and original imported equipment from Germany and Japan, we guarantee product quality and will provide you with a satisfactory solution in a timely manner.

INCORRECT ITEM DELIVERED

If we deliver wrong items to you (such as wrong model, wrong size or wrong color), we will send you a prepaid return label free of charge. You only need to return the incorrect goods, and we will resend the correct items at our full cost.Our team of over 100 skilled craftsmen will reprocess your order to ensure fast delivery of the correct products.

SIZE EXCHANGE

For ill-fitting non-customized products including golf apparel, golf gloves, polo shirts and belts, you may return them free of charge as long as they remain brand new and unused. We will arrange size exchange immediately upon stock availability.With our one-stop in-house production system, we can process your exchange quickly right after receiving the returned goods.

HOW TO CONTACT US

You may conveniently submit return applications through our official return portal.After your return eligibility is verified, we will send you the return label via email within24 to 48 hours . With our efficient response system, all your return and exchange requests will be handled promptly.For any other inquiries including order status checking, logistics tracking and sample consultation, please feel free to contact us. Customer
ServiceEmail:59539559@qq.com
GoogleEmai:golfmax7366@gmail.com
Phone: +86 135 4486 7366